Remote Family Support Specialist I: Public Assistance

Commonwealth of Kentucky; Edmonton (KY); On-site; USD 48,000 - 55,000; Full time

Job summary

Commonwealth of Kentucky's Department for Community Based Services in Edmonton, KY seeks a Family Support Specialist I. This full‑time role uses formal training to determine eligibility for public assistance programs and to help vulnerable families access needed services.

Candidates must have two years of college (54 semester hours). The position involves interviews, documentation, deadlines, referrals, and maintaining case records; telecommuting may be authorized.

Qualifications

• Must complete two years (54 semester hours) from a college or university.
• Substitution rules allow using education for experience and vice versa.

Responsibilities

• Interviews clients for Basic Public Assistance programs.
• Gathers, completes and reviews required documentation.
• Participates in formal and on‑the‑job training and observes staff.
• Tracks processing deadlines for timely case activity and hearings.
• Learns to identify resources and referrals and maintains case records.
• Enters case information into the computer and uses terminals.

Skills

Public interaction

Verbal communication

Written communication

Time management

Education

54 semester hours college

Job description

Commonwealth of Kentucky's Department for Community Based Services in Edmonton, KY seeks a Family Support Specialist I. This full‑time role uses formal training to determine eligibility for public assistance programs and to help vulnerable families access needed services.

Candidates must have two years of college (54 semester hours). The position involves interviews, documentation, deadlines, referrals, and maintaining case records; telecommuting may be authorized.