Remote Family Support Specialist I

Commonwealth of Kentucky; Brownsville (KY); Remote; USD 36,000 - 54,000; Full time

Job summary

The Commonwealth of Kentucky, through the Department for Community Based Services (DCBS), seeks a Family Support Specialist I in Brownsville, KY. This executive branch role requires two years of college and focuses on determining eligibility for various public assistance programs, with a strong emphasis on accuracy and timeliness.

The position offers full-time hours, potential telecommuting, and a background check as part of the hiring process.

Qualifications

• Interviews clients for Basic Public Assistance programs.
• Gathers, completes and reviews required documentation.
• Participates in training and observes other staff.

Responsibilities

• Interviews clients for Basic Public Assistance programs.
• Gathers, completes and reviews required documentation.
• Participates in formal and on the job training and observing other staff.
• Tracks processing deadlines for timely case activity and case hearings.
• Learns to identify resources and appropriate referrals.
• Learns to operate computer terminals and personal computers, prepares and maintains case records.
• Enter case information into the computer.

Skills

Verbal communication

Written communication

Public assistance knowledge

Education

Two years of college (54 semester hours)

Job description

The Commonwealth of Kentucky, through the Department for Community Based Services (DCBS), seeks a Family Support Specialist I in Brownsville, KY. This executive branch role requires two years of college and focuses on determining eligibility for various public assistance programs, with a strong emphasis on accuracy and timeliness.

The position offers full-time hours, potential telecommuting, and a background check as part of the hiring process.