Remote Facilities & Data Coordinator

JLL; Tampa (FL); On-site; USD 60,000 - 70,000; Full time

Job summary

JLL is seeking a Facilities Support Coordinator to serve as a vital link between our Facility Management team, clients, and vendors in a fully remote role. You will manage technology platforms, analyze performance data, and drive continuous improvement initiatives while supporting cost-saving measures and maintaining high service standards.

The position emphasizes data-driven reporting, SLA/KPI understanding, and collaboration with virtual teams.

Qualifications

• 5+ years of facilities administrative support experience.
• Proficiency in Excel for data analysis and reporting.
• Strong organizational and interpersonal skills with a client-focused mindset.
• Excellent written and verbal communication abilities.
• Ability to manage multiple projects with minimal supervision.
• Familiarity with SLAs and KPIs in facilities management.
• Experience with CMMS/IWMS platforms is a plus.

Responsibilities

• Support IFM service delivery across assigned facilities.
• Maintain technology platforms like SharePoint and Corrigo.
• Coordinate maintenance and vendor activities for HVAC, elevators, and janitorial services.
• Prepare performance reports and analyze data to identify trends.
• Serve as primary liaison between clients and vendors.
• Assist with budget analysis and cost-saving initiatives.
• Lead continuous improvement initiatives and special projects.

Skills

Facilities administration

Advanced Excel

Customer service

Written communication

Independent work

SLA/KPI understanding

Cross-team collaboration

Education

Bachelor's degree in Business Administration or related field

Tools

Corrigo

SharePoint

Microsoft Office

Job description

JLL is seeking a Facilities Support Coordinator to serve as a vital link between our Facility Management team, clients, and vendors in a fully remote role. You will manage technology platforms, analyze performance data, and drive continuous improvement initiatives while supporting cost-saving measures and maintaining high service standards.

The position emphasizes data-driven reporting, SLA/KPI understanding, and collaboration with virtual teams.