Remote Facets Delivery Lead - Healthcare Payers

Cognizant; California; Remote; USD 130,000 - 145,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

401(k) plan

Paid holidays plus PTO

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant in the United States is seeking a Facets Configuration Manager to lead end-to-end configuration delivery across healthcare payer implementations, platform transformations, and regulatory initiatives. You will collaborate with business stakeholders, client leadership, operations, technology partners, and delivery teams to ensure governance, quality, and successful execution.

This remote, full-time role requires 10+ years in healthcare payer tech, 5+ years leading Facets configurations,

Qualifications

• 10+ years of healthcare payer technology, implementation, configuration, or delivery experience.
• 5+ years of experience leading Facets configuration teams, projects, or large-scale implementation efforts.
• Strong knowledge of healthcare payer operations, claims administration, and product management across Commercial, Medicare, and/or Medicaid lines of business.
• Experience leading enterprise implementations, platform migrations, product launches, regulatory initiatives, or transformation programs.
• Proven success managing cross-functional, geographically distributed teams and stakeholder groups.
• Experience with project planning, estimation, governance, RAID management, release management, resource coordination, and executive reporting.
• Strong analytical, leadership, problem-solving, communication, and decision-making skills.

Responsibilities

• Lead configuration delivery across multiple Facets functional areas, including Membership, Group, Product & Benefits, Provider, Claims, Workflow, Billing, Customer Service, and Accounting.
• Translate business, operational, contractual, and regulatory requirements into scalable and sustainable configuration solutions.
• Establish and govern configuration standards, design controls, traceability processes, quality reviews, and approval frameworks.
• Manage configuration scope, timelines, estimates, dependencies, releases, environment promotions, and implementation readiness activities.
• Oversee configuration, migration, testing, deployment, and production support efforts across complex healthcare transformation initiatives.
• Drive solution reviews, impact assessments, defect resolution, risk mitigation, and release management activities.
• Provide leadership, mentoring, and work allocation for onsite and offshore configuration teams while fostering collaboration and delivery excellence.
• Partner with business, compliance, operations, technology, vendors, and client stakeholders to ensure alignment and successful program outcomes.
• Deliver executive-level reporting, governance updates, delivery metrics, and recovery plans to support informed decision-making.
• Support production stabilization, root-cause analysis, configuration audits, and continuous improvement initiatives.

Skills

Leadership

Configuration management

Program governance

Executive reporting

Stakeholder management

RAID management

Release planning

Analytical thinking

Communication

Decision making

Education

Bachelor's degree in Information Technology, Business, Healthcare Administration, Engineering, or related field

Tools

NetworX

CMU

SQL

Job description

Cognizant in the United States is seeking a Facets Configuration Manager to lead end-to-end configuration delivery across healthcare payer implementations, platform transformations, and regulatory initiatives. You will collaborate with business stakeholders, client leadership, operations, technology partners, and delivery teams to ensure governance, quality, and successful execution.

This remote, full-time role requires 10+ years in healthcare payer tech, 5+ years leading Facets configurations,