Remote Facets Configuration Lead

Cognizant; Little Rock (AR); Remote; USD 130,000 - 145,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life

Paid holidays & PTO

401(k)

Disability

Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant has a Facets Configuration Manager role open for remote US applicants. The position leads end-to-end configuration delivery for healthcare payer implementations and transformation initiatives, collaborating with business stakeholders, operations, and tech partners.

The role requires 10+ years in healthcare payer tech and 5+ years leading Facets config teams. It involves governance, planning, risk management, and executive reporting, with strong analytical and leadership skills.

Qualifications

• Bachelor's degree in Information Technology, Business, Healthcare Administration, Engineering, or a related field, or equivalent professional experience.
• 10+ years of healthcare payer technology, implementation, configuration, or delivery experience.
• 5+ years of experience leading Facets configuration teams, projects, or large-scale implementation efforts.
• Strong knowledge of healthcare payer operations, claims administration, and product management across Commercial, Medicare, and/or Medicaid lines of business.
• Experience leading enterprise implementations, platform migrations, product launches, regulatory initiatives, or transformation programs.
• Proven success managing cross-functional, geographically distributed teams and stakeholder groups.
• Experience with project planning, estimation, governance, RAID management, release management, resource coordination, and executive reporting.
• Strong analytical, leadership, problem-solving, communication, and decision-making skills.

Responsibilities

• Lead configuration delivery across multiple Facets functional areas, including Membership, Group, Product & Benefits, Provider, Claims, Workflow, Billing, Customer Service, and Accounting.
• Translate business, operational, contractual, and regulatory requirements into scalable and sustainable configuration solutions.
• Establish and govern configuration standards, design controls, traceability processes, quality reviews, and approval frameworks.
• Manage configuration scope, timelines, estimates, dependencies, releases, environment promotions, and implementation readiness activities.
• Oversee configuration, migration, testing, deployment, and production support efforts across complex healthcare transformation initiatives.
• Drive solution reviews, impact assessments, defect resolution, risk mitigation, and release management activities.
• Provide leadership, mentoring, and work allocation for onsite and offshore configuration teams while fostering collaboration and delivery excellence.
• Partner with business, compliance, operations, technology, vendors, and client stakeholders to ensure alignment and successful program outcomes.
• Deliver executive-level reporting, governance updates, delivery metrics, and recovery plans to support informed decision-making.
• Support production stabilization, root-cause analysis, configuration audits, and continuous improvement initiatives.

Skills

Leadership

Project planning

Governance

RAID management

Release management

Executive reporting

Analytical skills

Communication

Decision making

Education

Bachelor's degree

Tools

NetworX

CMU

SQL

Job description

Cognizant has a Facets Configuration Manager role open for remote US applicants. The position leads end-to-end configuration delivery for healthcare payer implementations and transformation initiatives, collaborating with business stakeholders, operations, and tech partners.

The role requires 10+ years in healthcare payer tech and 5+ years leading Facets config teams. It involves governance, planning, risk management, and executive reporting, with strong analytical and leadership skills.