Remote Facets Configuration Lead | Healthcare Payer

Cognizant; Denver (CO); Remote; USD 130,000 - 145,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Facets Configuration Manager to lead end-to-end configuration delivery for healthcare payer initiatives. You will coordinate across Membership, Group, Product & Benefits, Provider, Claims, and Billing, turning business requirements into scalable solutions.

You’ll establish standards, manage scope and timelines, and oversee migration, testing, and production support across complex programs.

Qualifications

• Bachelor's degree in Information Technology, Business, Healthcare Administration, Engineering, or a related field, or equivalent professional experience.
• 10+ years of healthcare payer technology, implementation, configuration, or delivery experience.
• 5+ years of experience leading Facets configuration teams, projects, or large-scale implementation efforts.
• Strong knowledge of healthcare payer operations, claims administration, and product management across Commercial, Medicare, and/or Medicaid lines of business.
• Experience leading enterprise implementations, platform migrations, product launches, regulatory initiatives, or transformation programs.
• Proven success managing cross-functional, geographically distributed teams and stakeholder groups.
• Experience with project planning, estimation, governance, RAID management, release management, resource coordination, and executive reporting.

Responsibilities

• Lead configuration delivery across multiple Facets functional areas, including Membership, Group, Product & Benefits, Provider, Claims, Workflow, Billing, Customer Service, and Accounting.
• Translate business, operational, contractual, and regulatory requirements into scalable and sustainable configuration solutions.
• Establish and govern configuration standards, design controls, traceability processes, quality reviews, and approval frameworks.
• Manage configuration scope, timelines, estimates, dependencies, releases, environment promotions, and implementation readiness activities.
• Oversee configuration, migration, testing, deployment, and production support efforts across complex healthcare transformation initiatives.
• Drive solution reviews, impact assessments, defect resolution, risk mitigation, and release management activities.
• Provide leadership, mentoring, and work allocation for onsite and offshore configuration teams while fostering collaboration and delivery excellence.
• Partner with business, compliance, operations, technology, vendors, and client stakeholders to ensure alignment and successful program outcomes.
• Deliver executive-level reporting, governance updates, delivery metrics, and recovery plans to support informed decision-making.
• Support production stabilization, root-cause analysis, configuration audits, and continuous improvement initiatives.

Skills

Analytical

Leadership

Problem-solving

Communication

Decision-making

Education

Bachelor's degree in Information Technology, Business, Healthcare Administration, Engineering, or a related field

Tools

NetworX

SQL

Job description

Cognizant is seeking a Facets Configuration Manager to lead end-to-end configuration delivery for healthcare payer initiatives. You will coordinate across Membership, Group, Product & Benefits, Provider, Claims, and Billing, turning business requirements into scalable solutions.

You’ll establish standards, manage scope and timelines, and oversee migration, testing, and production support across complex programs.