Senior Facets Configuration Lead - Remote (US)

Cognizant; Pleasanton (CA); Remote; USD 130,000 - 145,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Facets Configuration Manager to lead end-to-end configuration delivery for healthcare payer implementations and transformation initiatives. You will collaborate with business stakeholders, client leadership, operations, technology partners, and delivery teams to ensure governance, quality, and timely execution.

You will mentor onsite and offshore teams, manage scope and releases, and deliver executive reporting and recovery plans to support informed decision-making.

Qualifications

• Bachelor's degree in Information Technology, Business, Healthcare Administration, Engineering, or related field.
• 10+ years of healthcare payer technology, implementation, configuration, or delivery experience.
• 5+ years of experience leading Facets configuration teams, projects, or large-scale implementations.
• Strong knowledge of healthcare payer operations, claims administration, and product management across Commercial, Medicare, and/or Medicaid lines of business.
• Experience leading enterprise implementations, platform migrations, product launches, regulatory initiatives, or transformation programs.
• Proven success managing cross-functional, geographically distributed teams and stakeholder groups.
• Experience with project planning, estimation, governance, RAID management, release management, resource coordination, and executive reporting.
• Strong analytical, leadership, problem-solving, communication, and decision-making skills.

Responsibilities

• Lead configuration delivery across multiple Facets functional areas, including Membership, Group, Product & Benefits, Provider, Claims, Workflow, Billing, Customer Service, and Accounting.
• Translate business, operational, contractual, and regulatory requirements into scalable and sustainable configuration solutions.
• Establish and govern configuration standards, design controls, traceability processes, quality reviews, and approval frameworks.
• Manage configuration scope, timelines, estimates, dependencies, releases, environment promotions, and implementation readiness activities.
• Oversee configuration, migration, testing, deployment, and production support efforts across complex healthcare transformation initiatives.
• Drive solution reviews, impact assessments, defect resolution, risk mitigation, and release management activities.
• Provide leadership, mentoring, and work allocation for onsite and offshore configuration teams while fostering collaboration and delivery excellence.
• Partner with business, compliance, operations, technology, vendors, and client stakeholders to ensure alignment and successful program outcomes.
• Deliver executive-level reporting, governance updates, delivery metrics, and recovery plans to support informed decision-making.
• Support production stabilization, root-cause analysis, configuration audits, and continuous improvement initiatives.

Skills

Leadership

Cross-functional leadership

Governance

Planning & estimation

RAID management

Release management

Executive reporting

Stakeholder management

Analytical

Communication

Decision-making

Education

Bachelor's degree in Information Technology, Business, Healthcare Administration, Engineering, or related field

Job description

Cognizant is seeking a Facets Configuration Manager to lead end-to-end configuration delivery for healthcare payer implementations and transformation initiatives. You will collaborate with business stakeholders, client leadership, operations, technology partners, and delivery teams to ensure governance, quality, and timely execution.

You will mentor onsite and offshore teams, manage scope and releases, and deliver executive reporting and recovery plans to support informed decision-making.