Remote Expert EPIC Configuration Analyst (Willow)

phsorg; United States; Hybrid; USD 100,000 - 176,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Disability insurance

Life insurance

Voluntary benefits

Job summary

Presbyterian Healthcare Services seeks an Expert EPIC Configuration Analyst to leverage in-depth knowledge of Epic System software and collaborate with Epic, SMEs, and end users to tailor the system to organizational needs.

The role is full-time with hybrid options and remote eligibility across the United States. A Bachelor's degree plus Epic experience and certification are required, with on-site days at the Reverend Hugh Cooper Administrative Center as needed.

Qualifications

• Bachelor's degree plus 3 years of IT or business experience.
• 3 years of Epic specific experience. 6 years' of additional experience can be substituted in lieu of degree.
• Epic certified in supporting application plus additional proficiency/certifications/badges in related application area

Responsibilities

• Routinely performs in-depth analysis of workflows, data collection, and other technical issues with Epic software; designs, builds, tests, and maintains those solutions.
• Provide tier-2 support of application incidents reported through the help desk; including 24/7 on-call coverage as required.
• Perform analysis to resolve application incidents, maintenance items, enhancement requests, upgrades/updates, and projects, collaborating with colleagues across teams.
• Develop and maintain requirements/specifications and test cases for new or enhanced functionality to department applications.
• Modify Epic records, tables, and master files to support the application design, additions, and changes.
• Implement changes using documented procedures that are compliant with department policies and procedures.

Skills

Epic experience

Epic system knowledge

IT/business experience

Education

Bachelor's degree

Epic certification

Tools

Epic

Job description

Location

9521 San Mateo NE Albuquerque, NM 87113-2237

Compensation Pay Range

Minimum Offer $100,152.00

Maximum Offer $175,718.40

Now Hiring

Remote Expert EPIC Configuration Analyst (Willow)

Summary

Build Your Career. Make a Difference. We are seeking a skilled Expert EPIC Configuration Analyst. This position is responsible for in-depth knowledge of assigned Epic System software. This position conducts regular day-to-day communication, reviews software, demonstrates a deeper understanding of business operations, and works with Epic, Subject Matter Experts, and end users to tailor the system to fit the organization's needs.

Opportunity Type

Full time

Job Exempt: Yes

Job is based: Reverend Hugh Cooper Administrative Center

Work Shift: Days (United States of America)

Responsibilities

• This position routinely performs in-depth analysis of workflows, data collection, and other technical issues associated with the use of Epic software; is responsible for design, build, testing, and maintain those solutions
• Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required.
• Perform analysis to resolve application incidents, maintenance items, enhancement requests, upgrades / updates, and projects, collaborating with colleagues and across teams.
• Develop and maintain requirements / specifications and test cases for new or enhanced functionality to department applications. Ensure the test scripts have been created, reviewed, and updated to reflect workflow solutions.
• Modify Epic records, tables, and master files to support the application design, additions, and changes.
• Implement changes using documented procedures that are compliant with departments policies and procedures.
• Actively participate and contribute in team and cross-team meetings and maintain appropriate meeting records.
• Have expert understanding of your supported application, integration and general understanding of most all other Epic applications.
• Work independently 100% of the time
• Anticipate add on work and accomplish both within schedule. Role model for projects.
• Promote teamwork within and with other teams

Location Options

Hybrid : In office expected for individuals within 60 Miles of Albuquerque every Tues, Wed, Thurs.

Remote: Open to remote applicants in the United States, except for the following states: California, Illinois, North Dakota, New York, Ohio, Washington and Wyoming

Required and Preferred Locations

Required: Willow Preferred: Beacon, Research, Cosmos

Qualifications

• Bachelor's degree plus 3 years of IT or business experience.
• 3 years of Epic specific experience. 6 years' of additional experience can be substituted in lieu of degree. Epic certified in supporting application plus additional proficiency/certification/badges in related application area

Benefits

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness

Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?

As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services

Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED

PHS is a drug-free and tobacco-free employer with smoke free campuses.

We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services