EPIC Configuration Analyst-Senior

Presbyterian Healthcare Services; Albuquerque (NM); On-site; USD 810 - 139,000; Full time

Benefits offered by this job

Wellness program

Comprehensive benefits

Job summary

Presbyterian Healthcare Services in Albuquerque seeks an Epic Configuration Analyst-Senior to join our IT team. This full-time, exempt role focuses on configuring Epic software to support clinical and revenue-cycle workflows.

You will collaborate with SMEs and end users, develop requirements, write test scripts, and lead changes through validation and release cycles while mentoring colleagues.

Qualifications

• Bachelor's degree plus 2 years IT or business experience.
• 2 years of Epic-specific experience.
• Epic certification in supporting applications.
• Additional proficiency/certifications in related areas.

Responsibilities

• Provide tier-2 support for Epic incidents, with on-call coverage as required.
• Analyze incidents, enhancements, upgrades, and projects across teams.
• Develop requirements, test cases, and validate Epic workflow solutions.
• Modify Epic records and master files to support design changes.
• Create and maintain test scripts reflecting workflows.
• Collaborate with SMEs and end users to tailor the system to organizational needs.
• Mentor teammates and present findings to large groups.

Skills

Epic configuration

Epic analyst

IT experience

Education

Bachelor's degree

Epic certification

Tools

Epic

Job description

Location Address:

9521 San Mateo NEAlbuquerque, NM 87113-2237

Compensation Pay Range:

Minimum Offer $81,432.00Maximum Offer $138,611.20

Now Hiring: EPIC Configuration Analyst-Senior

Summary:

Build your Career. Make a Difference. Presbyterian is hiring a skilled EPIC Configuration Analyst-Senior to join our team.Type of Opportunity: Full timeJob Exempt: YesJob is based: Reverend Hugh Cooper Administrative CenterWork Shift: Days (United States of America)

Responsibilities:

This position is responsible for in-depth knowledge of assigned Epic System software. This position conducts regular day-to-day communication, reviews software, demonstrates a deeper understanding of business operations, and works with Epic, Subject Matter Experts, and end users to tailor the system to fit the organization's needs. This position routinely performs in-depth analysis of workflows, data collection, and other technical issues associated with the use of Epic software; is responsible for design, build, testing, and maintain those solutions

• Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required.
• Perform analysis to resolve application incidents, maintenance items, enhancement requests, upgrades / updates, and projects, collaborating with colleagues and across teams.
• Develop and maintain requirements / specifications and test cases for new or enhanced functionality to department applications. Ensure the test scripts have been created, reviewed, and updated to reflect workflow solutions.
• Modify Epic records, tables, and master files to support the application design, additions, and changes.
• Implement changes using documented procedures that are compliant with department s policies and procedures.
• Actively participate and contribute in team and cross-team meetings and maintain appropriate meeting records.
• Have advanced understanding of your supported application, integration and general understanding of clinical/revenue cycle applications.
• Work independently 100% of the time.
• Promote teamwork within and with other teams
• Ensure the test scripts have been created, reviewed, and updated to reflect workflow solutions.
• Support the training team by keeping trainers abreast of new functionality and system changes.
• Understanding of workflows, integration between application, downstream systems, and integrated workflows.
• Create new workflows with collaboration of SME
• Create solutions that allow our end users to be more productive and effective.
• Mentor and teach others.
• Go to person for team members and end user to have a productive discussion on application, operations and workflows.
• Create presentations and present to large groups with effective Q&A
• Analyze new functionality in new releases to identify impact.
• Ensures all quality assurance processes are followed, including change management and testing efforts.
• Facilitate meetings. Drive group to next steps and provide notes and follow up.
• Functional leader within the team, assist with change management
• Identify and recommend process improvements for your team.
• Identify and make recommendations to operations proactively.
• Participate in strategic planning
• Works with the leadership in the assessment of projects for scoping and timelines.

Qualifications:

• Bachelor's degree plus 2 years' of IT or business experience.
• 2 years of Epic specific experience.
• 6 years' of additional experience can be substituted in lieu of degree.
• Epic certified in supporting application plus additional proficiency/certification/badges in related application area

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness

Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?

As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services

Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services