Remote Experience Planning Specialist

Nexora Talent; Scottsdale (AZ); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Flexible work environment

Ongoing training and support

Opportunities for growth and careeradv

Job summary

Nexora Talent is seeking a detail-oriented Experience Planning Coordinator to support clients by coordinating personalized service experiences, ensuring smooth communication, and delivering high-quality assistance throughout the planning process.

In this remote-friendly role, you will collaborate with internal teams, manage client requests, and maintain accurate client records to ensure exceptional service delivery. Growth opportunities are offered.

Qualifications

• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Ability to work independently and in a remote or fast-paced environment.
• Basic computer proficiency (email, scheduling tools, CRM systems).
• Previous customer service or coordination experience is a plus.

Responsibilities

• Assist clients with planning and coordinating customized service experiences.
• Provide timely and professional customer support via phone, email, and chat.
• Manage client requests, updates, and follow-ups in a timely manner.
• Collaborate with internal teams to ensure seamless service delivery.
• Maintain accurate records and documentation of client interactions.
• Identify client needs and recommend appropriate solutions.

Tools

CRM systems

Scheduling tools

Job description

Nexora Talent is seeking a detail-oriented Experience Planning Coordinator to support clients by coordinating personalized service experiences, ensuring smooth communication, and delivering high-quality assistance throughout the planning process.

In this remote-friendly role, you will collaborate with internal teams, manage client requests, and maintain accurate client records to ensure exceptional service delivery. Growth opportunities are offered.