Remote Experience Planning Coordinator | Growth & Support

Nexora Talent; North Las Vegas (NV); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Flexible work environment

Ongoing training and support

Opportunities for growth

Job summary

Nexora Talent is seeking a detail-oriented Experience Planning Coordinator to support clients by coordinating personalized service experiences and ensuring smooth communication throughout the planning process. In this remote-friendly role, you will manage client requests, coordinate with internal teams, and maintain accurate records while delivering timely support via phone, email, and chat.

This remote-friendly role includes ongoing training and opportunities for growth in a fast-paced

Qualifications

• Excellent communication and interpersonal abilities.
• Strong organizational and time-management skills.
• Ability to work independently in a remote or fast-paced environment.
• Basic computer proficiency with email, scheduling tools, and CRM systems.
• Previous customer service or coordination experience is a plus.

Responsibilities

• Assist clients with planning and coordinating customized service experiences.
• Provide timely and professional customer support via phone, email, and chat.
• Manage client requests, updates, and follow-ups promptly.
• Collaborate with internal teams to ensure seamless service delivery.
• Maintain accurate records and documentation of client interactions.
• Identify client needs and recommend appropriate solutions.

Skills

Strong communication

Interpersonal skills

Organizational skills

Time management

Independent worker

CRM familiarity

Tools

CRM systems

Scheduling tools

Email/Chat tools

Job description

Nexora Talent is seeking a detail-oriented Experience Planning Coordinator to support clients by coordinating personalized service experiences and ensuring smooth communication throughout the planning process. In this remote-friendly role, you will manage client requests, coordinate with internal teams, and maintain accurate records while delivering timely support via phone, email, and chat.

This remote-friendly role includes ongoing training and opportunities for growth in a fast-paced