Remote Experience Planner & Client Success Coordinator

Nexora Talent; Oklahoma City (OK); Remote; USD 40,000 - 52,000; Full time

Benefits offered by this job

Flexible environment

Ongoing training

Growth opportunities

Competitive pay

Job summary

Nexora Talent is looking for a detail-oriented Experience Planning Coordinator to join our growing team. You will support clients by coordinating personalized service experiences, ensuring smooth communication, and delivering high-quality assistance throughout the planning process.

You will handle client requests, updates, and follow-ups, collaborate with internal teams, and maintain accurate records. The role emphasizes independence, strong organization, and professional remote communication to

Qualifications

• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Ability to work independently and in a remote or fast-paced environment.
• Basic computer proficiency (email, scheduling tools, CRM systems)
• Previous customer service or coordination experience is a plus

Responsibilities

• Assist clients with planning and coordinating customized service experiences.
• Provide timely and professional customer support via phone, email, and chat.
• Manage client requests, updates, and follow-ups in a timely manner.
• Collaborate with internal teams to ensure seamless service delivery.
• Maintain accurate records and documentation of client interactions.
• Identify client needs and confirm suitable solutions.

Skills

Communication skills

Interpersonal skills

Organizational skills

Time management

Independent work

CRM proficiency

Tools

Email

Scheduling tools

CRM systems

Job description

Nexora Talent is looking for a detail-oriented Experience Planning Coordinator to join our growing team. You will support clients by coordinating personalized service experiences, ensuring smooth communication, and delivering high-quality assistance throughout the planning process.

You will handle client requests, updates, and follow-ups, collaborate with internal teams, and maintain accurate records. The role emphasizes independence, strong organization, and professional remote communication to