Remote Executive Director, Operations & Shared Services

HCSC Group; Chicago (IL); Remote; USD 136,000 - 256,000; Full time

Job summary

Luminare Health is seeking an Executive Director, Solutions Delivery & Shared Services to lead centers of excellence for delivering operational capabilities across the organization.

This role ensures on-time, on-budget delivery of new and enhanced capabilities, guides cross-functional issue resolution, quality assurance, and regulatory compliance, and provides thought leadership to drive data-driven insights for the operations team.

Qualifications

• Bachelor's degree in a related field.
• 15+ years of progressive leadership experience in healthcare operations, TPA administration, payer operations, or solutions delivery.
• Proven track record of leading large operational teams.
• Strong experience in process improvement, operational excellence, and performance management.
• Proven ability to influence executive-level decision making.
• 7+ years people leadership experience.

Responsibilities

• Lead centers of excellence for business delivery resources to implement operational capabilities.
• Ensure new/enhanced capabilities are delivered on time, within budget, time, scope, and quality objectives.
• Oversee operations center of excellence resources for cross-functional issue resolution, quality assurance, compliance, reporting, and workforce/inventory management.
• Guide and oversee capabilities, process and system improvements, providing thought leadership to ensure data access and regulatory compliance.

Skills

Leadership

Process improvement

Strategic thinking

Influencing

Cross-functional collaboration

Education

Bachelor's degree in Business, Healthcare Administration, Operations Management, Finance, or related field

MBA, MHA, or related advanced degree

Job description

Luminare Health is seeking an Executive Director, Solutions Delivery & Shared Services to lead centers of excellence for delivering operational capabilities across the organization.

This role ensures on-time, on-budget delivery of new and enhanced capabilities, guides cross-functional issue resolution, quality assurance, and regulatory compliance, and provides thought leadership to drive data-driven insights for the operations team.