Executive Director, Solutions Delivery & Shared Services

Luminare Health Benefits Inc.; California; Remote; USD 136,000 - 256,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Pension plan

Paid time off

Parental leave

Disability insurance

Life insurance

Employee assistance program

Paid holidays

Tuition reimbursement

Job summary

Luminare Health Benefits Inc. is seeking an Executive Director, Solutions Delivery & Shared Services to lead Centers of Excellence for delivering operational capabilities across the organization nationwide.

You will drive on-time, on-budget execution of new and enhanced capabilities and guide readiness across operations teams. The role requires senior leadership experience in healthcare operations, strong process improvement skills, and a track record of financial and service improvements.

Qualifications

• Bachelor's degree in Business, Healthcare Administration, Operations Management, Finance, or related field.
• 15+ years of progressive leadership experience in healthcare operations, TPA administration, payer operations, or solutions delivery.
• Demonstrated success leading large operational teams.
• Strong experience in process improvement, operational excellence, and performance management.
• Proven track record of delivering measurable financial, operational, and service improvements.
• Proven ability to influence executive-level decision making.
• Strong leadership qualities, including demonstrated ability to build strategic alignments and influence with internal constituents and external vendor partners

Responsibilities

• Lead centers of excellence for business delivery resources to implement/enhance operational capabilities.
• Ensure new/enhanced capabilities are delivered on-time and within budget, time, scope, and quality objectives.
• Oversee operations center of excellence resources for cross functional issue resolution, quality assurance, compliance, reporting services, and workforce/inventory management programs.
• Drive the execution engine for implementing and enhancing capabilities, process and system improvements; lead the center of excellence for functions that serve the entire operations organization.

Skills

Leadership

Strategic thinking

Influence

Operations management

Process improvement

Budgeting

Education

Bachelor's degree in Business, Healthcare Administration, Operations Management, Finance, or related field

MBA, MHA, or related advanced degree

Job description

Luminare Health Benefits Inc. is seeking an Executive Director, Solutions Delivery & Shared Services to lead Centers of Excellence for delivering operational capabilities across the organization nationwide.

You will drive on-time, on-budget execution of new and enhanced capabilities and guide readiness across operations teams. The role requires senior leadership experience in healthcare operations, strong process improvement skills, and a track record of financial and service improvements.