Remote EVV Enrollment Specialist - Patient-Focused Support

Wellcove/CHCS-Services; Oregon; Hybrid; USD 42,000 - 65,000; Full time

Job summary

Wellcove is seeking an Enrollment Specialist to facilitate EVV and Facility enrollment for home care providers and insureds. The role centers on outbound and inbound calls, educating stakeholders on enrollment requirements, and ensuring timely, accurate completion of documentation.

The ideal candidate will have strong communication skills, a commitment to privacy, and the ability to operate effectively in a remote setting. A High School diploma is required; a Bachelor’s degree is preferred.

Qualifications

• Proficiency with Microsoft Office applications and the ability to learn multiple software platforms (Nitro).
• Strong communication and customer service orientation with professional etiquette.
• Understanding of HIPAA privacy and confidentiality standards.
• Must have a dedicated remote work location with reliable internet and minimal distractions.

Responsibilities

• Conduct high-volume outbound and inbound calls to educate insureds and providers about EVV enrollment.
• Guide stakeholders through enrollment steps, gather required information, and ensure documentation is complete.
• Assist providers with enrollment forms, account setup, and system access; verify data accuracy.

Skills

Remote work capability

Excellent communication

HIPAA knowledge

Customer service

Documentation skills

Education

High School or GED

Bachelor’s degree (preferred)

Tools

Nitro

Microsoft Office

Job description

Wellcove is seeking an Enrollment Specialist to facilitate EVV and Facility enrollment for home care providers and insureds. The role centers on outbound and inbound calls, educating stakeholders on enrollment requirements, and ensuring timely, accurate completion of documentation.

The ideal candidate will have strong communication skills, a commitment to privacy, and the ability to operate effectively in a remote setting. A High School diploma is required; a Bachelor’s degree is preferred.