Remote Event Technology & Registration Lead

opus; United States; Remote; USD 66,000 - 78,000; Full time

Benefits offered by this job

Health & Dental Insurance

401(k) with employer match

Paid parental leave

Flexible work schedules

Job summary

Opus Agency is seeking an Event Technology Project Manager to lead registration platforms and digital event experiences for large-scale events in the United States. You will coordinate clients, vendors, and internal teams to build effective attendee experiences, from discovery to execution, including registration tools, mobile apps, and content scheduling.

The role requires a track record of managing complex registration programs, deep knowledge of event technology, and strong communication

Qualifications

• 5+ years of experience in a relevant role, with strong preference for experience in corporate events.
• Proven experience in registration management on events from discovery to execution.
• Preferred experience with event management tools such as Rainfocus, Swoogo, Stova, Cvent, Eventbase, Airtable.
• Preferred experience with group housing experience, session content management and tools and session scanning/lead retrieval management.
• Bachelor's degree from four-year institution is preferred.

Responsibilities

• Act as the primary point of contact for clients, internal stakeholders, and/or vendors for all event technology and registration workstreams.
• Serve as overall Event Technology and Registration lead on small to mid-sized projects, and serves as workstream lead on large projects.
• Oversee all assigned tasks on multiple concurrent projects across event types.
• Develop, maintain, and drive workback schedules.
• Lead and support the planning, execution, and closeout of attendee-facing event technology projects primarily for registration websites, but potentially including content/session scheduling, session scanning, exhibitor resource centers, speaker resource centers, mobile apps, and customer service.
• Demonstrate proficiency in digital platforms and tools; understand functionality, user experience, and troubleshooting; consult clients on configuration best practices with support.
• Create and maintain internal process documentation, while ensuring all team members are aligned and following established processes and procedures.
• Manage and support documentation and content for platform/tool builds, translating business objectives into detailed technical specifications, documented processes, and project plans.
• Lead recurring client and team meetings, and participate in platform demos and technical discussions within area of expertise
• Proactively identify potential risks and develop robust mitigation strategies, escalating critical issues to senior management as appropriate
• Deliver projects within time and budgetary requirements
• Oversee complex onsite deployments, including for badge pick-up, session scanning, and other event technology workstreams
• Participate in internal trainings and creating resources; recommend process and resource improvements

Skills

Registration management

Client-facing

Vendor management

Event technology

Project management

Education

Bachelor's degree

Tools

Rainfocus

Swoogo

Stova

Cvent

Eventbase

Airtable

Job description

Opus Agency is seeking an Event Technology Project Manager to lead registration platforms and digital event experiences for large-scale events in the United States. You will coordinate clients, vendors, and internal teams to build effective attendee experiences, from discovery to execution, including registration tools, mobile apps, and content scheduling.

The role requires a track record of managing complex registration programs, deep knowledge of event technology, and strong communication