Remote Event & Client Success Coordinator

Catholic Leadership Institute; Florissant (MO); Hybrid; USD 42,000 - 66,000; Full time

Job summary

The Catholic Leadership Institute seeks an Event Client Success Coordinator to deliver exceptional client service and logistical support for CLI engagements. You will manage inquiries, staff the Client Help Desk, and coordinate event logistics to ensure smooth delivery of services.

Based in the greater St. Louis area, this remote role requires regular onsite support at the Augustine Institute and occasional travel to other locations.

Qualifications

• Bachelor's degree from an accredited university.
• Three to five years of experience in customer service, client success, event coordination, or a related field.
• Ability and willingness to travel frequently in support of CLI events and client engagements.
• Remote, home-based position that requires the employee to reside in the greater St. Louis area; frequent onsite support in St. Louis.

Responsibilities

• Coordinate logistical needs for CLI events and in‑person client engagements, including venue coordination, room set‑up, food, materials, shipping, and other event needs.
• Serve as a primary point of contact for venues and other event‑related partners before and during assigned events.
• Provide onsite support for CLI events and client engagements, including many held at the Augustine Institute in St. Louis, Missouri.
• Coordinate participant communications and registration needs related to assigned events.
• Partner with Leadership Consultants and internal teams to anticipate event needs and ensure logistics are prepared in advance.
• Provide day‑of event support, troubleshoot logistical needs, and respond to issues as they arise.
• Help ensure a welcoming, organized, and positive experience for clients, participants, and CLI delivery teams.
• Support post‑event follow‑up and logistical wrap‑up as needed.

Skills

Event coordination

Client service

Communication skills

Public speaking

Travel willingness

Organizational skills

Problem solving

Technology proficiency

Education

Bachelor's degree

Tools

Microsoft Office

Zoom

CRM systems

CLI Portal

Job description

The Catholic Leadership Institute seeks an Event Client Success Coordinator to deliver exceptional client service and logistical support for CLI engagements. You will manage inquiries, staff the Client Help Desk, and coordinate event logistics to ensure smooth delivery of services.

Based in the greater St. Louis area, this remote role requires regular onsite support at the Augustine Institute and occasional travel to other locations.