Remote Epic Systems Analyst: Ambulatory Workflows

Highmark Health; Arkansas; Remote; USD 95,000 - 116,000; Full time

Job summary

Highmark Health is seeking a professional to configure, roll out, and support Epic Ambulatory applications. The role includes business and systems analysis, requirements definition, documentation, design, and problem resolution across Epic environments.

Responsibilities include workflow analysis, end-user guidance, and creating training materials to standardize processes. You will lead small to medium projects and report progress to stakeholders as needed.

Qualifications

• Experience with Epic Ambulatory configuration, design and testing.
• Ability to analyze requirements and translate into system specifications.
• Strong customer service and end-user support skills.

Responsibilities

• Configure, rollout, and support Ambulatory Epic applications.
• Perform business/systems analysis, requirements definition and documentation.
• Design, test, implement, and support Epic configurations across environments.
• Provide end-user guidance and training materials for Epic usage.
• Manage small to medium projects and update stakeholders regularly.
• Perform root-cause analysis to resolve issues in Epic environments.

Skills

Epic Ambulatory

Project management

Customer service

Education

Bachelor’s degree in Computer Science, Information Systems, Healthcare or relevant experience

Epic Application Certification within 6 months

Tools

Epic Systems

Job description

Highmark Health is seeking a professional to configure, roll out, and support Epic Ambulatory applications. The role includes business and systems analysis, requirements definition, documentation, design, and problem resolution across Epic environments.

Responsibilities include workflow analysis, end-user guidance, and creating training materials to standardize processes. You will lead small to medium projects and report progress to stakeholders as needed.