Remote Epic Billing Claims Analyst – Revenue Cycle Expert

Optum; Eden Prairie (MN); Remote; USD 92,000 - 164,000; Full time

Job summary

Optum is seeking an Epic Professional Billing Claims Analyst to join our remote team. You will support professional billing claim operations, configuration, reimbursement optimization, and revenue cycle transformation initiatives across Epic Resolute Professional Billing.

You will partner with revenue cycle teams, billing leadership, and IT to ensure accurate, timely claim submission and optimal reimbursement outcomes. This role offers remote flexibility within the U.S.

Qualifications

• Active / current Epic certification in Resolute Professional Billing Claims.
• 4+ years of healthcare experience.
• 4+ years in an Epic analyst role with function and build experience.
• 4+ years of knowledge of revenue cycle metrics, KPIs, and process improvement techniques.
• 3+ years of Direct client healthcare domain knowledge such as billing, payment posting, self-pay/insurance follow up, denial management, customer service or vendor management.

Responsibilities

• Working on Professional Billing Claims configuration changes and builds by maintaining industry and client standards ensuring build quality and timeline adherence as well as debugging and resolving any issues/defects.
• Translate user requirements into functional and technical design specifications and review with client(s) to ensure accuracy.
• Serve as a mentor/subject matter expert to client-based team members.
• Lead medium to large complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases.
• Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs.
• Function as a liaison between Operations, IT and Third-Party Systems.
• Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required.
• Provide assigned on-site support during go-lives and system upgrades.
• Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented.
• Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software.
• Work with trainers to develop and maintain application specific training curriculum and materials.
• Adhere to organization standards for system configuration and change control.
• Develop strong relationships with end user communities, customers and business partners.
• Attend, participate in, and contribute to meetings throughout the facility.

Skills

Epic certification

Healthcare experience

Epic analyst experience

Revenue cycle metrics

Healthcare domain knowledge

Epic Resolute Billing cert

Charge Router cert

Epic CEE

Policies & procedures

Team leadership

MS Office suite

Time management

Analytical skills

Epic EMR knowledge

Independent work

Requirements translation

Stakeholder collaboration

Communication

Education

Epic certification (not degree)

Tools

MS Excel

Visio

PowerPoint

SharePoint

Job description

Optum is seeking an Epic Professional Billing Claims Analyst to join our remote team. You will support professional billing claim operations, configuration, reimbursement optimization, and revenue cycle transformation initiatives across Epic Resolute Professional Billing.

You will partner with revenue cycle teams, billing leadership, and IT to ensure accurate, timely claim submission and optimal reimbursement outcomes. This role offers remote flexibility within the U.S.