Remote Entry-Level Client Services Professional

AIL; Portland (OR); Remote; USD 25,000 - 50,000; Full time

Job summary

AO Globe Life offers a fully remote entry level role supporting families across the United States. This independent contractor position emphasizes helping clients understand benefit programs, with flexible scheduling and structured onboarding.

You will conduct virtual consultations, guide clients through enrollment steps, and maintain records while building long-term relationships. Training, mentorship, and ongoing development are provided to support growth in a performance-based environment.

Qualifications

• Strong verbal communication and interpersonal skills.
• Organized, dependable, and comfortable working independently in a remote environment.
• Confidence using video conferencing platforms and digital tools.
• Motivated by service-oriented, purpose-driven work.
• Customer service, sales, or client relations experience is helpful but not required.

Responsibilities

• Conduct scheduled virtual consultations with clients using Zoom
• Identify client needs and guide them through available benefit options
• Explain coverage details and enrollment steps clearly and professionally
• Maintain accurate digital records and manage follow-up communication
• Provide exceptional client service while building long-term relationships
• Participate in ongoing training sessions and team meetings to strengthen skills

Skills

Verbal communication

Organized

Video conferencing

Service-oriented

Customer service

Job description

AO Globe Life offers a fully remote entry level role supporting families across the United States. This independent contractor position emphasizes helping clients understand benefit programs, with flexible scheduling and structured onboarding.

You will conduct virtual consultations, guide clients through enrollment steps, and maintain records while building long-term relationships. Training, mentorship, and ongoing development are provided to support growth in a performance-based environment.