Remote Enterprise Solutions Architect – Pre-Sales

Getfilecloud; Austin (TX); Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Annual bonus

Fully remote work

Flexible hours

Paid 20 days PTO + holidays

Internet stipend

Hardware cost reimbursement

Training & mentorship

Job summary

FileCloud is seeking an experienced Technical Solutions Engineer to cover the US region. The TSE will design and architect IT solutions and support the process of selling complex IT solutions to medium and large enterprise customers.

This is a remote role requiring strong communication and collaboration with the sales and engineering teams. You will install, configure, and integrate systems, demonstrate products, and act as a technical advisor throughout the sales cycle.

Qualifications

• Minimum of 4+ years of technical experience selling into enterprise accounts.
• Minimum of 3+ years designing and architecting highly available IT solutions for enterprise accounts.
• Experience with cloud providers (AWS, Azure, or Google Cloud).
• Experience in Linux administration and troubleshooting; Windows admin is a plus.

Responsibilities

• Design and propose customized technical solutions that align with client requirements.
• Conduct product demonstrations for prospective and existing clients.
• Collaborate with the sales team and own technical aspects throughout the sales process.
• Install, configure, and integrate new systems within client environments.
• Identify, troubleshoot, and resolve implementation issues promptly.
• Participate in post-sales activities with large customers to ensure successful adoption.
• Serve as the technical point of contact for enterprise customers in the TA/Account team.

Skills

Solution architecture

Enterprise IT experience

Cloud platforms

Linux administration

Windows administration

Web protocols & security

Pre-sales / demonstrations

Problem solving

Team collaboration

Job description

FileCloud is seeking an experienced Technical Solutions Engineer to cover the US region. The TSE will design and architect IT solutions and support the process of selling complex IT solutions to medium and large enterprise customers.

This is a remote role requiring strong communication and collaboration with the sales and engineering teams. You will install, configure, and integrate systems, demonstrate products, and act as a technical advisor throughout the sales cycle.