Remote Enterprise Project Manager (SaaS Implementations)

Greenhouse; United States; Remote; USD 96,000 - 125,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan with company match

Paid holidays and paid time off

Job summary

Greenhouse is seeking a Project Manager to join our Professional Services team. You’ll lead end-to-end Enterprise Greenhouse implementations with multiple workstreams, guiding solutions design, integrations, data migration, and custom development to deliver value on time and on budget.

You should have 3–5 years of customer-facing PM experience, be adept at coordinating cross-functional teams, managing scope and risks, and communicating with stakeholders at all levels. US hours preferred.

Qualifications

• 3–5 years of customer-facing project management experience.
• Experience leading technical integrations and/or large-scale software implementations.
• Experience delivering SaaS implementations for Enterprise customers.
• Track record of strong customer sentiment and on-time/on-budget delivery.
• Proficiency with project plans, risk management, SOWs, scope and change management, resource management, dependency planning, project charters, and RACI.
• Strong verbal and written communication skills, including leading customer-facing meetings.

Responsibilities

• Lead end-to-end delivery of complex Enterprise Greenhouse implementations with multiple workstreams, often running several projects at once.
• Oversee the work of project team members across software implementation, solution design, integrations, data migration, and custom development to keep delivery on track.
• Use independent judgment to set project scope, timelines, and delivery methodology for each engagement.
• Build and maintain project charters, project plans, RACIs, and risk, issue, and dependency trackers.
• Manage scope and change requests against SOWs, keeping projects on time and on or under budget.
• Track customer sentiment throughout the engagement and raise risks early to protect satisfaction and NPS.
• Collaborate with Greenhouse Success teams for smooth handoffs and long-term customer adoption.

Skills

Customer-facing PM

Enterprise SaaS

Cross-functional leadership

Communication

Risk management

Stakeholder management

Meeting facilitation

Job description

Greenhouse is seeking a Project Manager to join our Professional Services team. You’ll lead end-to-end Enterprise Greenhouse implementations with multiple workstreams, guiding solutions design, integrations, data migration, and custom development to deliver value on time and on budget.

You should have 3–5 years of customer-facing PM experience, be adept at coordinating cross-functional teams, managing scope and risks, and communicating with stakeholders at all levels. US hours preferred.