Remote Enterprise Learning Solutions Consultant

Platzi; United States; Remote; USD 80,000 - 110,000; Full time

Benefits offered by this job

Hardware provided (laptop, monitor)

Kindle books access

Maternity/Paternity Leave

Option Pool

Vacation 15 days

Online therapy

TeamSyncs and Villa Platzi

Job summary

Platzi is expanding its enterprise client footprint with Platzi Learn, delivering tailored learning experiences and courses. You will guide clients from onboarding to measurable results, build and review course content, and translate client needs into platform decisions while collaborating with internal teams.

Join a mostly remote team with offices in Latin America, focusing on scalable implementations and pod-based collaboration to drive client success and product improvements.

Qualifications

• 3+ years in customer success, implementation, instructional design, or learning experience design.
• Experience in B2B SaaS or edtech.
• Experience managing enterprise clients as your main point of contact.
• Portuguese at B2 minimum, spoken and written.
• English at B2 minimum, spoken and written.
• Background in instructional design, pedagogy, or corporate training.
• Hands-on experience with AI tools for content generation.

Responsibilities

• Guide new and existing clients through their Platzi Learn implementation, from onboarding to results.
• Build and review generated courses with a critical eye: clip quality, pedagogical structure, content clarity, and student experience.
• Be the bridge between the client and the internal team. Spot friction, document it, and communicate it with context so client feedback shapes the product.
• Understand each client's business well enough to turn their needs into concrete decisions inside the platform.
• Train the client's content teams so they can run Platzi Learn on their own.

Skills

Customer success

Implementation

Instructional design

Learning experience design

B2B SaaS

Edtech

AI content generation

Job description

Platzi is expanding its enterprise client footprint with Platzi Learn, delivering tailored learning experiences and courses. You will guide clients from onboarding to measurable results, build and review course content, and translate client needs into platform decisions while collaborating with internal teams.

Join a mostly remote team with offices in Latin America, focusing on scalable implementations and pod-based collaboration to drive client success and product improvements.