Remote Enterprise Incident Manager – Cloud/SRE

Peraton

Oregon

Ibrido

USD 86.000 - 138.000

Tempo pieno

5 giorni fa

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Descrizione del lavoro

Peraton, a leading national security company, seeks a Technical Enterprise Incident Manager with cloud Platform experience to lead enterprise incident response and reliability initiatives. This remote role requires strong coordination across infrastructure, applications, and security teams.

You will drive incident bridges, implement automation, and develop runbooks in an on-call 24x7 rotation, with EST hours.

Competenze

Must be a U.S. citizen with the ability to obtain Public Trust level clearance.
Bachelor’s Degree and 5 years of experience, or a High School diploma or equivalent and 9 years of experience.
5+ years of experience in Cloud Incident Management, Operations Engineering, NOC, SRE, Application or Production Support environments.
Experience leading enterprise Major Incident response in a 24x7 operational environment.
Strong understanding of ITIL Incident and Problem Management processes.
Experience with AWS cloud services and Datadog/observability.

Mansioni

Lead and coordinate Incident bridge calls involving multiple teams.
Drive rapid service restoration with timely communications and executive updates.
Monitor SLA compliance and incident response metrics.
Facilitate Post-Incident Reviews and RCA documentation.
Drive automation of detection, triage, and response workflows.
Maintain runbooks and knowledge articles.