Remote Enterprise Accounts Lead - Creditors' Rights

Proof; Oregon; Hybrid; USD 130,000 - 170,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k with company match

Work-from-home stipend

Flexible time off

Job summary

Proof is seeking an Account Manager to own the post-contract relationship for Creditors' Rights accounts. You will take handoff from sales at contract signing and manage onboarding, ramp, retention, and growth, with new logos assigned throughout the year.

The role requires travel around 20% for client visits and industry events. You will serve as the primary day-to-day contact, maintain regular communication, monitor account health, and drive expansions and renewals across a growing lender-legal

Qualifications

• 3+ years of account management or client services experience in a B2B environment.
• Experience with creditors' rights law firms, law firms, or legal services is strongly preferred.
• Strong organizational discipline and CRM cleanliness are essential.
• Clear, direct communication with clients and internal teams is critical.
• Proactive mindset with ability to surface problems before they escalate.
• Wamiliarity with handling billing exceptions, e-filing issues, and process workflows is a plus.

Responsibilities

• Own onboarding and scoping for accounts after contract signing.
• Define state footprint, plaintiff client mix, reporting requirements, and onboarding milestones.
• Set ramp milestones, volume targets, and reporting cadence in the first 30 days.
• Ensure platform configurations match what was sold, and resolve onboarding blockers.
• Serve as the primary day-to-day contact, maintain regular cadence and conduct quarterly reviews.
• Identify expansion opportunities, negotiate scope changes, and renewals.

Skills

Account management

Client services

B2B experience

Communication skills

CRM proficiency

Job description

Proof is seeking an Account Manager to own the post-contract relationship for Creditors' Rights accounts. You will take handoff from sales at contract signing and manage onboarding, ramp, retention, and growth, with new logos assigned throughout the year.

The role requires travel around 20% for client visits and industry events. You will serve as the primary day-to-day contact, maintain regular communication, monitor account health, and drive expansions and renewals across a growing lender-legal