Remote Enterprise Accounts Director – Luxury Travel

Virtuoso; Idaho; Remote; USD 105,000 - 115,000; Full time

Job summary

Virtuoso, a leading global luxury travel network, seeks an Account Director to manage high-value enterprise accounts within the USA. The role focuses on relationship management, strategic sales growth, and advisor engagement across top-tier travel partners.

Reporting to the General Manager, you will drive program adoption, coordinate resources, and present new initiatives to owners and executives while upholding Virtuoso’s premium service standards. Travel is limited to domestic events.

Qualifications

• 5+ years of experience in account management or travel industry operations.
• Familiarity with luxury travel services and agency models.
• Strong interpersonal and communication skills.
• Ability to manage multiple accounts and prioritize tasks.

Responsibilities

• Customize agency strategic plan with Virtuoso programs and benefits.
• Create a growth plan for Enterprise Agencies and their Associate Agencies.
• Monitor agency performance and provide insights to General Manager for strategic planning.
• Provide full-service support to a portfolio of large and growing agencies within the luxury travel sector.
• Provide access to resources and tools for operational support including reporting, data analysis, and resource coordination.
• Present to owner/managers and agency executives new initiatives and tools.
• Train agency advisors on Virtuoso products and services.
• Coordinate training and engagement initiatives tailored to the needs of large agencies.
• Represent the brand and uphold luxury service standards in all agency interactions.

Skills

Account management

Interpersonal communication

CRM proficiency

Microsoft Office

Tools

CRM systems

Microsoft Office Suite

Job description

Virtuoso, a leading global luxury travel network, seeks an Account Director to manage high-value enterprise accounts within the USA. The role focuses on relationship management, strategic sales growth, and advisor engagement across top-tier travel partners.

Reporting to the General Manager, you will drive program adoption, coordinate resources, and present new initiatives to owners and executives while upholding Virtuoso’s premium service standards. Travel is limited to domestic events.