Remote Enterprise Accounts Director, Luxury Travel

Virtuoso, Ltd.; United States; Remote; USD 105,000 - 115,000; Full time

Job summary

Virtuoso, Ltd. in the United States seeks an Account Director for Enterprise Accounts – Memberships USA to manage a portfolio of top-tier agencies producing over $40M annually.

You will report to the General Manager, focusing on relationship management, strategic sales growth, and advisor engagement within the luxury travel sector. Responsibilities include customizing agency plans, creating growth plans, monitoring performance, providing access to resources, training advisors, and coordinating

Qualifications

• 5+ years of account management or travel operations experience.
• Familiarity with luxury travel services and agency models.
• Strong interpersonal and communication skills.
• Ability to manage multiple accounts and prioritize tasks.
• Proficiency in CRM systems and Microsoft Office.

Responsibilities

• Customize agency strategic plan with Virtuoso programs and benefits.
• Create a growth plan for Enterprise Agencies and their Associate Agencies.
• Monitor agency performance and provide insights to General Manager for strategic planning.
• Provide full-service support to a portfolio of large and growing agencies within the luxury travel sector.
• Provide access to resources and tools for operational support including reporting, data analysis, and resource coordination.
• Present to owner/managers and agency executives new initiatives and tools.
• Train agency advisors on Virtuoso products and services.
• Coordinate training and engagement initiatives tailored to the needs of large agencies.
• Represent the brand and uphold luxury service standards in all agency interactions.

Skills

Account management

Relationship management

Communication

Multi-account management

Tools

CRM systems

Microsoft Office Suite

Job description

Virtuoso, Ltd. in the United States seeks an Account Director for Enterprise Accounts – Memberships USA to manage a portfolio of top-tier agencies producing over $40M annually.

You will report to the General Manager, focusing on relationship management, strategic sales growth, and advisor engagement within the luxury travel sector. Responsibilities include customizing agency plans, creating growth plans, monitoring performance, providing access to resources, training advisors, and coordinating