Remote Enterprise Account Manager – NA Large Accounts

Accruent; Austin (TX); On-site; USD 173,000 - 289,000; Full time

Benefits offered by this job

Remote work option

Flexible scheduling

Job summary

Accruent, headquartered in Austin, TX, seeks an Account Manager for North America Large Accounts. You will serve as the trusted advisor for strategic customers, driving revenue growth, retention, and satisfaction through proactive management and cross-functional collaboration.

The role requires consultative selling, sharp business acumen, and the ability to navigate complex enterprise environments. You will own renewals and expansion opportunities, identify upsell potential across SaaS and

Qualifications

• 5 years of experience in account management, enterprise sales, or customer success within B2B SaaS or enterprise software.
• Proven success managing large, complex customer relationships with recurring revenue models.
• Track record of meeting or exceeding revenue and retention targets.
• Strong consultative selling skills and ability to navigate complex procurement processes.
• Experience collaborating cross-functionally and influencing internal stakeholders.

Responsibilities

• Serve as the primary point of contact for assigned customers, ensuring strong relationships and customer satisfaction.
• Conduct regular account reviews to understand customer goals, challenges, and opportunities for growth.
• Develop strategic relationships with key stakeholders, decision-makers, and influencers within the customer organization.
• Advocate for the customer internally, ensuring their needs are met across product, service, and support teams.
• Drive renewals and expansion opportunities within existing accounts to maximize customer lifetime value.
• Identify upsell and cross-sell opportunities for SaaS solutions, licensed software, and professional services.
• Own and achieve assigned quota and revenue targets by proactively managing the sales pipeline.
• Collaborate with Customer Success and Support teams to resolve customer issues and drive engagement.

Skills

Account management

Enterprise sales

Relationship building

Forecasting

CRM collaboration

Contract management

Industry awareness

Tools

Salesforce

HubSpot

Job description

Accruent, headquartered in Austin, TX, seeks an Account Manager for North America Large Accounts. You will serve as the trusted advisor for strategic customers, driving revenue growth, retention, and satisfaction through proactive management and cross-functional collaboration.

The role requires consultative selling, sharp business acumen, and the ability to navigate complex enterprise environments. You will own renewals and expansion opportunities, identify upsell potential across SaaS and