Remote Enrollment Specialist, Life Insurance Processing

One80 Intermediaries Inc.; Cleveland (OH); Hybrid; USD 15,000 - 26,000; Full time

Benefits offered by this job

Health Benefits

401k Program

Employee Stock Purchase Plan (ESPP)

Student Loan Assistance

Tuition Reimbursement

Mental Health & Wellness Services

Paid Time Off

Job summary

One80 Intermediaries Inc. is hiring an Enrollment Specialist to support processing of life insurance applications from our Cleveland, OH area. The role emphasizes accuracy, timely processing, and collaboration with internal teams to ensure a smooth enrollment experience.

The ideal candidate has strong Excel skills, familiarity with CRM systems, and excellent communication and customer service abilities. The position offers a remote work setup within Ohio and a competitive hourly pay range.

Qualifications

• Strong proficiency in Microsoft Office, especially Excel.
• Experience with CRM systems and database management (preferred).
• Excellent attention to detail with a strong focus on accuracy and timeliness.
• Exceptional interpersonal and customer service skills.
• Ability to work in a fast-paced and evolving environment.
• Strong written and verbal communication skills.

Responsibilities

• Process insurance applications accurately and efficiently.
• Review applications for completeness, identifying and requesting any missing information.
• Verify customer data using internal systems and/or direct customer communication.
• Assess applications to determine if they meet basic underwriting requirements.
• Ensure accuracy of data files and resolve inconsistencies in submitted information.
• Prepare and send correspondence related to member insurance notices and policy requests.
• Issue insurance coverage materials upon successful application processing.
• Accurately enter key application data into multiple systems.
• Collaborate with internal teams to ensure compliance with enrollment policies and procedures.

Skills

Excel

CRM systems

Attention to detail

Customer service

Communication

Time management

Tools

CRM software

Job description

One80 Intermediaries Inc. is hiring an Enrollment Specialist to support processing of life insurance applications from our Cleveland, OH area. The role emphasizes accuracy, timely processing, and collaboration with internal teams to ensure a smooth enrollment experience.

The ideal candidate has strong Excel skills, familiarity with CRM systems, and excellent communication and customer service abilities. The position offers a remote work setup within Ohio and a competitive hourly pay range.