Remote Enrollment Advisor: Elevate Senior Care

0b2b5d5d-7b7f-4686-adde-fc7be4a3673e; Tallahassee (FL); Remoto; USD 45.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical/Dental

PTO

401K with Match

Life Insurance

Tuition Reimbursement

FSA

Employee Assistance Program

Descrizione del lavoro

BoldAge PACE is seeking an Enrollment Advisor to manage high-volume referrals from initial contact to enrollment readiness. You will perform outreach by phone, text, and email, assess needs, and determine eligibility while coordinating documentation and Medicaid verification in partnership with internal teams.

You will guide prospects through the enrollment process, explain PACE services, and secure the next step with a warm, confident handoff to the Enrollment Navigator.

Competenze

• Bachelor's degree in Business, Healthcare Administration, Marketing, Communications, or related field preferred; equivalent experience considered.
• Minimum of 3 years of experience in inside sales, healthcare enrollment, patient access, admissions, or a high-volume call center.
• Demonstrated success managing a sales pipeline, qualifying leads, and achieving conversion or enrollment goals.
• Experience using CRM systems (Aline, Salesforce, or similar) and maintaining accurate documentation.
• Healthcare, Medicare/Medicaid, PACE, or senior services experience preferred.
• Bilingual (English/Spanish) preferred, where applicable.

Mansioni

• Decide funnel placement. Assess each prospect's stage and advance accordingly to protect pipeline accuracy.
• Determine eligibility alignment against PACE requirements and exercise discretion in ambiguous cases.
• Disqualify leads when not a fit, protecting enrollment resources and pipeline integrity.
• Own the enrollment pathway for each prospect, selecting the best next steps.
• Execute rapid outreach to new referrals (target ≤ 30 minutes) and serve as primary contact for new prospects.
• Endorse qualified prospects to Enrollment Navigator with a smooth handoff and continuity of communication.

Conoscenze

Inside sales

Healthcare enrollment

Patient access

Admissions

CRM usage

High-volume calling

Formazione

Bachelor's degree in Business, Healthcare Administration, Marketing, Communications, or related field

Strumenti

CRM systems

Descrizione del lavoro

BoldAge PACE is seeking an Enrollment Advisor to manage high-volume referrals from initial contact to enrollment readiness. You will perform outreach by phone, text, and email, assess needs, and determine eligibility while coordinating documentation and Medicaid verification in partnership with internal teams.

You will guide prospects through the enrollment process, explain PACE services, and secure the next step with a warm, confident handoff to the Enrollment Navigator.