Remote English-Speaking Support Specialist

Wolt; United States; Teletrabalho; USD 21 000 - 39 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private health insurance

FitPass

Cashback on Wolt orders

Resumo da oferta

Wolt is hiring for a remote customer support role serving customers, couriers, and merchants across multiple countries. The team operates 24/7 with shifts including weekends and holidays.

You will handle inquiries via live chat, phone, and email, resolve escalations quickly, and use multiple tools while staying updated on processes. Wolt offers private health insurance, FitPass, and cashback on Wolt orders, plus structured onboarding and clear career development.

Qualificações

• Handle inquiries via live chat, phone, and email support.
• Resolve escalations and time-sensitive cases quickly and professionally.
• Comfortable working shifts including weekends and holidays.

Responsabilidades

• Field inquiries from customers, couriers, and merchants across countries via live chat, phone, and email.
• Resolve escalations promptly and manage time-sensitive issues with professionalism.
• Use multiple tools and stay updated on processes to provide accurate, timely responses.

Descrição da oferta de emprego

Wolt is hiring for a remote customer support role serving customers, couriers, and merchants across multiple countries. The team operates 24/7 with shifts including weekends and holidays.

You will handle inquiries via live chat, phone, and email, resolve escalations quickly, and use multiple tools while staying updated on processes. Wolt offers private health insurance, FitPass, and cashback on Wolt orders, plus structured onboarding and clear career development.