Remote Engineering Manager, Enablement & On-Call Excellence

Coconut Software

United States

Remote

USD 150,000 - 185,000

Full time

14 days+

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Benefits offered by this job

Health & Dental Benefits

Virtual Care

Disability top up

Annual Wellness Benefit

Remote work - Canada (remote)

Employee Options

Internet Subsidy

Tiki Bucks Incentive Program

People First Company

Job summary

Coconut Software is hiring an Engineering Manager, Enablement to lead one of our Enablement teams. You will own intake, capacity planning, and delivery standards, partnering with Product Management, Product Design, security, and services to meet customer needs.

You’ll mentor engineers, foster high-trust teams, and support on-call incident playbooks in a fast-paced fintech/enterprise SaaS environment. You will help shape roadmaps, ensure sustainable delivery, and drive continuous improvement

Qualifications

Proven experience running one or more flavours of engineering enablement with 3+ years of people leadership.
Hands-on engineering experience in an enablement domain with cloud and modern practices.
Experience owning intake, prioritization, and capacity planning without a dedicated Product Manager.
Comfortable working directly with Enterprise clients and their technical teams.
Experience leading on-call rotations and incident response.
Nice to have fintech, banking, enterprise SaaS experience.

Responsibilities

Lead, coach, and develop engineers across your teams with end-to-end people management.
Own intake and capacity planning, balancing roadmaps with operational demand.
Collaborate with Product Management, Product Design, and Security to align priorities.
Translate enablement roadmap into team plans with clear objectives and success metrics.
Ensure quality, security, and documentation across SDLC and respond to incidents.