Remote Engagement Lead, Growth & Community

ORCID; United States; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Flexible work hours

Remote work environment

Generous annual leave

Professional development

Remote working stipend

Annual all-staff retreat

Job summary

ORCID is seeking an Engagement Lead to drive community growth, membership, and product adoption across North America. This fully remote role reports to the Director of Engagement and supports ORCID’s mission by expanding member value and sustained engagement.

You will develop membership opportunities, foster relationships with scholarly communities, and collaborate across teams to deliver member success while respecting Eastern US business hours.

Qualifications

• 3+ years experience in a consultative business development, account management or externally facing product-related role.
• Proven track record in developing and maintaining new organizational relationships.
• 2+ years of experience working with the Scholarly Community, ideally within open research or open scholarly infrastructure.
• Experience setting, coordinating and achieving strategic goals with external partners.
• Experience working and engaging in global, multicultural, and virtual team environments.
• Strong communication, presentation, and collaboration skills.
• Knowledge of CRM tools (e.g. Salesforce).
• Ability to travel based upon business needs (less than 25%).

Responsibilities

• Member Engagement & Growth: Foster and manage member relationships, develop new membership opportunities, and drive renewals.
• Community Building & Outreach: Build global communities of practice and coordinate events and outreach.
• Operational Excellence & Collaboration: Follow processes, improve efficiency, and collaborate across teams.

Skills

Business development

Account management

Scholarly community

CRM tools

English fluency

Communication

Multicultural teams

Job description

ORCID is seeking an Engagement Lead to drive community growth, membership, and product adoption across North America. This fully remote role reports to the Director of Engagement and supports ORCID’s mission by expanding member value and sustained engagement.

You will develop membership opportunities, foster relationships with scholarly communities, and collaborate across teams to deliver member success while respecting Eastern US business hours.