Remote Energy Auditor I — Virtual Home Assessments

Franklin Energy; Erlanger (KY); Remote; USD 33,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

Retirement benefits

Job summary

Franklin Energy in Kentucky is seeking a detail‑oriented Energy Auditor to deliver virtual energy assessments for utility customers by phone, text, or video. You will review site data, identify opportunities for efficiency, and produce audit reports with actionable recommendations.

The role requires an associate degree or equivalent experience, strong communication, and proficiency with Microsoft Office. Travel is under 10%, and a comprehensive benefits package is offered.

Qualifications

• Excellent verbal and written communication skills.
• Ability to interact well with customers and coworkers in a virtual environment.
• Good research and organizational skills.
• Ability to explain complicated matters to a variety of individuals in a virtual environment.

Responsibilities

• Review data before appointments to identify efficiency opportunities.
• Deliver virtual energy auditing services via phone, text, or video chat.
• Initiate conversations about energy usage and build rapport with customers virtually.
• Conduct virtual energy assessments identifying gas/electric saving opportunities.
• Provide education on energy efficiency and rebates.

Skills

Verbal communication

Written communication

Customer service

Time management

Data entry

Education

Associate degree or equal experience

Tools

Microsoft Office

Job description

Franklin Energy in Kentucky is seeking a detail‑oriented Energy Auditor to deliver virtual energy assessments for utility customers by phone, text, or video. You will review site data, identify opportunities for efficiency, and produce audit reports with actionable recommendations.

The role requires an associate degree or equivalent experience, strong communication, and proficiency with Microsoft Office. Travel is under 10%, and a comprehensive benefits package is offered.