Remote Endpoint Management Lead

SitusAMC; Jackson (MS); Remote; USD 110,000 - 130,000; Full time

Benefits offered by this job

401K plan

Medical/dental/vision insurance

Paid time off and holidays

Job summary

SitusAMC seeks an experienced Endpoint Management lead to ensure timely delivery of standard hardware and software to internal and contracted users. You will manage deployments, KPIs, and vendor relationships while guiding teams to maintain operational stability across our enterprise.

The role emphasizes strong communication, project leadership, and deep knowledge of Windows OS/server environments, VDI, Active Directory, and O365.

Qualifications

• Associate degree in technical field or equivalent combination of education and experience.
• 6+ years of industry experience with 1+ years in a Senior Associate level role or external equivalent.
• 6 years of Endpoint Management or related field.
• Certifications such as CompTIA Network+/A+ are a plus.
• Knowledge of Windows OS and server environments; strong network fundamentals.

Responsibilities

• Oversee timely delivery of standardized equipment to end users (internal and contracted).
• Build relationships with user and operational groups to resolve business issues.
• Analyze issues and provide tactical direction for IT operations.
• Market to and train user communities on new products, services, and processes for Endpoint Services.
• Maintain high customer satisfaction with reliability and functionality of supported systems.
• Manage budgeting, reporting, and vendor relationships for endpoint management.
• Plan and execute global deployments including security patches and OS updates.
• Lead technical projects and monitor implementation and vendor relationships.
• Provide KPI data and trends to upper management.

Skills

Endpoint Management

VDI

Active Directory

O365

Windows OS

Windows Server OS 2012+

Budget management

Vendor management

Project leadership

ITIL processes

KPI reporting

Education

Associate degree in technical field

Tools

VDI platforms

AD tools

Job description

SitusAMC seeks an experienced Endpoint Management lead to ensure timely delivery of standard hardware and software to internal and contracted users. You will manage deployments, KPIs, and vendor relationships while guiding teams to maintain operational stability across our enterprise.

The role emphasizes strong communication, project leadership, and deep knowledge of Windows OS/server environments, VDI, Active Directory, and O365.