Remote Emergency Communications Dispatcher for AI Training

RemoteJobsOne; Philadelphia (Philadelphia County); Remote; USD 41,000 - 76,000; Full time

Benefits offered by this job

Remote work

Job summary

RemoteJobsOne is seeking an experienced Fire Dispatcher - Emergency Communications Specialist for a fully remote contractor role based in the United States. You will receive and analyze emergency requests, determine urgency, and route resources using APCO/NENA protocols.

Ideal candidates have significant dispatch experience, exceptional multitasking, and strong written and verbal communication skills to provide clear feedback and support AI-driven training data.

Qualifications

• Significant experience as a fire dispatcher or emergency communications specialist.
• Exceptional multitasking abilities across radio, phone, and digital channels.
• Ability to apply standardized emergency protocols (APCO/NENA) and checklists.

Responsibilities

• Receive and analyze emergency requests, determine urgency, allocate resources per protocols.
• Apply triage to prioritise information from multiple channels; ensure timely routing.
• Use dispatch scripts to maintain procedural consistency and compliance with best practices.
• Document scenario responses and communication flows for AI system learning.
• Evaluate, critique, and suggest protocol improvements for AI-generated responses.
• Collaborate with project coordinators to ensure deliverables meet quality standards.

Skills

Multitasking

APCO/NENA cert

Clear communication

Emergency dispatch

Decision under pressure

Job description

RemoteJobsOne is seeking an experienced Fire Dispatcher - Emergency Communications Specialist for a fully remote contractor role based in the United States. You will receive and analyze emergency requests, determine urgency, and route resources using APCO/NENA protocols.

Ideal candidates have significant dispatch experience, exceptional multitasking, and strong written and verbal communication skills to provide clear feedback and support AI-driven training data.