Remote Public Safety Dispatcher for AI Training Data

Appsierra Group; American Samoa; On-site; USD 62,000 - 114,000; Full time

Job summary

Appsierra Group is seeking experienced Public Safety Communications Dispatchers to support a customer project focused on real-time request coordination and routing for AI training data.

Ideal candidates bring experience from 911, police, ambulance, emergency, or fire services, plus the ability to prioritize incidents, communicate clearly, and follow standardized protocols in fast-paced settings.

Qualifications

• Dispatcher experience in 911/police/ambulance/fire services.
• Ability to prioritize and manage multiple requests under pressure.
• Excellent verbal and written communication in fast-paced settings.
• Experience with radio, phone and digital chat platforms.
• Knowledge of SOPs, checklists and escalation processes.
• Calm, focused, detail-oriented in dynamic scenarios.
• Ability to document incident details and decisions.

Responsibilities

• Analyze and triage incoming incidents and priorities.
• Route requests to resources via radio, phone, or chat.
• Maintain composure while handling multiple channels.
• Apply standardized protocols and checklists.
• Document scenarios and decision-making for AI training.
• Provide insights on workflow optimization and escalation.
• Participate in periodic feedback reviews.

Skills

Dispatcher experience

Multitasking

Verbal communication

Radio communication

Digital chat

SOPs escalation

Job description

Appsierra Group is seeking experienced Public Safety Communications Dispatchers to support a customer project focused on real-time request coordination and routing for AI training data.

Ideal candidates bring experience from 911, police, ambulance, emergency, or fire services, plus the ability to prioritize incidents, communicate clearly, and follow standardized protocols in fast-paced settings.