Remote Emergency Call Taker - Arizona (Full-Time)

American Medical Response, Inc.; Phoenix (AZ); Remote; USD 22,000 - 29,000; Full time

Job summary

Global Medical Response is hiring a Remote Call Taker based in Arizona to receive and manage requests for ambulance services. The role emphasizes accurate data entry, effective communication, and adherence to procedures while coordinating with supervisors and facilities.

The position requires 1 year in a call center environment, a high school diploma, and reliable internet access. Work is performed remotely from Phoenix, AZ with standard full-time hours and the potential for professional growth

Qualifications

• Experience: One (1) Year in a Call Center Environment preferred.
• Education: High School Diploma or Equivalent.

Responsibilities

• Receive, record and manage requests for ambulance assistance/transport.
• Maintain complete and accurate documentation prior to shift end.
• Enter data accurately and generate reports.
• Relay instructions and information from supervisors and emergency information.
• Adhere to company policies, procedures and security policies.
• Pursue ongoing training and development to enhance performance.

Skills

Reading English

Independent work

Documentation accuracy

Computer basics

Verbal communication

Time management

Internet reliability

Education

High School Diploma

Job description

Global Medical Response is hiring a Remote Call Taker based in Arizona to receive and manage requests for ambulance services. The role emphasizes accurate data entry, effective communication, and adherence to procedures while coordinating with supervisors and facilities.

The position requires 1 year in a call center environment, a high school diploma, and reliable internet access. Work is performed remotely from Phoenix, AZ with standard full-time hours and the potential for professional growth