Remote Call Taker – Emergency Dispatch & Data Entry

Rural Metro Fire Department; Phoenix (AZ); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Reliable high-speed internet

Job summary

Global Medical Response in Phoenix, AZ, is hiring a Full-Time Call Taker. Starting pay is $18.50 per hour and you must be located in Arizona.

The Remote Call Taker is responsible for receiving, recording and effectively managing requests for ambulance assistance/transport from Medical Facilities. You will handle data entry, generate reports, relay instructions, and maintain up-to-date knowledge of company policies.

Qualifications

• One year in a call center environment preferred.
• High school diploma or equivalent required.
• Strong written and spoken English skills.

Responsibilities

• Receive and manage ambulance requests from medical facilities.
• Record and document data accurately for each shift.
• Enter data accurately into systems and generate reports.
• Relay instructions and emergency information to staff.
• Maintain knowledge of company policies and procedures.
• Adhere to information systems security policies and training.
• Operate equipment including computer, recording devices and phones.
• Perform other duties as assigned.

Skills

Reading and writing English

Independent work

Accurate data entry

Basic computer skills

Verbal and written communication

Organizational skills

Time management

Education

High School Diploma or Equivalent

Tools

High-speed internet

Job description

Global Medical Response in Phoenix, AZ, is hiring a Full-Time Call Taker. Starting pay is $18.50 per hour and you must be located in Arizona.

The Remote Call Taker is responsible for receiving, recording and effectively managing requests for ambulance assistance/transport from Medical Facilities. You will handle data entry, generate reports, relay instructions, and maintain up-to-date knowledge of company policies.