Remote-Eligible Scheduling Coordinator for Client Care

Companions and Homemakers; United States; Hybrid; USD 32,000 - 36,000; Full time

Benefits offered by this job

401k

Medical, Vision & Dental Insurance

PTO, Sick Time, Floating Holidays

Job summary

Companions and Homemakers in the United States is seeking a Scheduling Coordinator to be the primary contact for clients and caregivers in your region. You will schedule caregivers to meet client needs, supervise care delivery, and ensure the team upholds our mission of quality care.

This role emphasizes communication, EMR documentation, and collaboration with supervisors to resolve scheduling issues, manage referrals, and maintain budgeted care.

Qualifications

• Minimum 1 year in homecare or healthcare, scheduling experience preferred.
• Strong written and oral communication abilities.
• Proficiency with EMR systems and basic spreadsheet analysis.
• Ability to work with diverse personalities and build trust.
• Experience mediating employee or client conflicts.
• Excellent organization and time management in a fast-paced environment.
• Spanish bilingual skills are a plus.
• Ability to handle confidential documents professionally.

Responsibilities

• Prioritize and schedule client and caregiver assignments.
• Coordinate new client referrals to ensure timely staffing.
• Promote consistency in caregiver schedules and control costs.
• Receive and resolve client scheduling complaints with supervisor.
• Document interactions in the EMR and keep records up to date.
• Collaborate with state care managers on client care changes.
• Support recruitment and onboarding as needed.
• Handle all phone interactions professionally.
• Act as advocate for caregivers facing payroll or client concerns.
• Address confidential information with discretion.

Skills

Scheduling coordination

Communication skills

EMR proficiency

Spreadsheet/data analysis

Confidential information handling

Multitasking/time management

Spanish bilingual (plus)

Tools

EMR

Job description

Companions and Homemakers in the United States is seeking a Scheduling Coordinator to be the primary contact for clients and caregivers in your region. You will schedule caregivers to meet client needs, supervise care delivery, and ensure the team upholds our mission of quality care.

This role emphasizes communication, EMR documentation, and collaboration with supervisors to resolve scheduling issues, manage referrals, and maintain budgeted care.