Remote-Eligible Program Assistant, Online Degree Programs

University of San Diego; San Diego (CA); On-site; USD 31,000 - 36,000; Full time

Benefits offered by this job

Excellent benefits

On-campus fitness centers

Retirement contribution

Job summary

University of San Diego is seeking a Program Assistant for Online Degree Programs to provide administrative support for degree programs offered through PCE. The role handles registrations, mail, transcripts and CRM tasks, with a focus on serving students and alumni.

The position requires strong communication, organization and multitasking abilities, with attention to detail. Remote arrangements will be considered; work remains oriented to the San Diego area.

Qualifications

• Requires High School diploma plus two years related experience.
• A bachelor’s degree is preferred; college education may substitute for experience.
• Minimum of one year in a position requiring critical thinking and analytical skills.
• At least 1 year of experience in customer service.
• Excellent written and oral communication skills.

Responsibilities

• Answer a multi-line telephone and take registrations by phone, Internet and in person.
• Process registrations, mail, transcripts and office supplies.
• Support online degree programs and CRM systems.
• Update calendars, academic progress tracking and enrollment letters.
• Maintain CRM data and correspondence with students and alumni.

Skills

Customer service

Communication skills

Multitasking

Attention to detail

Organization

Spelling and grammar

CRM tools

Word processing

Spreadsheets

Data management

Education

High School diploma

Bachelor’s degree preferred

Tools

CRM tools

Word processing

Spreadsheets

Data management

Job description

University of San Diego is seeking a Program Assistant for Online Degree Programs to provide administrative support for degree programs offered through PCE. The role handles registrations, mail, transcripts and CRM tasks, with a focus on serving students and alumni.

The position requires strong communication, organization and multitasking abilities, with attention to detail. Remote arrangements will be considered; work remains oriented to the San Diego area.