Remote-Eligible Loan Support Analyst

Fairygodboss; Houston (TX); Hybrid; USD 55,000 - 75,000; Full time

Job summary

PNC is seeking a Loan Support Analyst within the Participated Servicing organization to manage a shared mailbox, analyze notices, and file documents to support downstream processing. The role supports multiple locations, including Dallas, TX, and Houston, TX, with core hours Monday–Friday, 8:00 am–5:00 pm ET.

The successful candidate will identify transaction activity (advances, rollovers, payments, fees) and maintain an accurate advance tracking log in SharePoint, escalating time-sensitive

Qualifications

• 3+ years of experience in loan servicing or related role.
• Associates degree or equivalent.
• Strong attention to detail and analytical skills.

Responsibilities

• Executes varied transactions/processes utilizing standard procedures for loan servicing.
• Processes and reconciles transactions, routes documents, and escalates exceptions.
• Ensures materials and documentation are available to complete transactions.
• Provides responses and documentation to inquiries and ad hoc requests.
• Reviews transactions and verifies accuracy and conformance to policies.

Skills

Analytical Thinking

Capital Management

Compliance Requirements

Documentations

Due Diligence

Loan Documentation

Regulatory Compliance

Risk Mitigation Strategies

Education

Associates

Tools

SharePoint

Job description

PNC is seeking a Loan Support Analyst within the Participated Servicing organization to manage a shared mailbox, analyze notices, and file documents to support downstream processing. The role supports multiple locations, including Dallas, TX, and Houston, TX, with core hours Monday–Friday, 8:00 am–5:00 pm ET.

The successful candidate will identify transaction activity (advances, rollovers, payments, fees) and maintain an accurate advance tracking log in SharePoint, escalating time-sensitive