Remote Participated Loan Support Specialist

Fairygodboss; Trenton (NJ); On-site; USD 52,000 - 75,000; Full time

Job summary

PNC is seeking a Loan Support Analyst for its Participated Servicing team. You will manage a shared mailbox, review notices, and track advances using a SharePoint log. The role emphasizes accuracy, prioritization, and timely escalation to Loan Administrators.

Based in multiple U.S. locations, with potential remote work options; strong organizational skills and attention to detail are essential for success in a fast-paced environment.

Qualifications

• Analytical thinking and problem solving are essential.
• Ability to reconcile multiple data points accurately.
• Strong attention to detail and orga­nizational skills required.

Responsibilities

• Handle a shared mailbox for participated loan transactions.
• Identify key details (customers, dates, transaction types) from notices.
• Maintain an accurate advance tracking log in SharePoint.
• Escalate time-sensitive items to Loan Administrators as needed.
• Ensure timely routing of critical loan information.

Skills

Analytical thinking

Reconciliation

Problem solving

Prioritization

Attention to detail

Communication

Education

Associates degree

Tools

SharePoint

Job description

PNC is seeking a Loan Support Analyst for its Participated Servicing team. You will manage a shared mailbox, review notices, and track advances using a SharePoint log. The role emphasizes accuracy, prioritization, and timely escalation to Loan Administrators.

Based in multiple U.S. locations, with potential remote work options; strong organizational skills and attention to detail are essential for success in a fast-paced environment.