Remote-Eligible Income Maintenance Caseworker

Commonwealth of Pennsylvania; Lehighton (Carbon County); On-site; USD 53,000 - 81,000; Full time

Job summary

The Commonwealth of Pennsylvania's Carbon County Assistance Office is hiring an Income Maintenance Caseworker in Lehighton, PA. In this role you determine eligibility for programs like Medicaid, SNAP, LIHEAP, and other supports, guiding customers through the application process and maintaining clear case notes.

You'll complete an 8-week IMSTP training and work 37.5 hours weekly, with potential telework options.

Qualifications

• Four years of experience in interviewing or work requiring the analysis and interpretation of data.
• A bachelor's degree; or Any equivalent combination of experience and training.
• Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.

Responsibilities

• Eligibility Review: Evaluate applications and determine eligibility for programs such as financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers.
• Customer Interviews: Conduct phone and in-person interviews to gather information and understand customer circumstances.
• Policy Application: Interpret and apply state and federal regulations to ensure accurate case decisions.
• Data Entry: Enter information into automated systems and perform manual calculations for case processing.
• Case Documentation: Write clear and thorough case comments to record changes and document decisions.
• Deadline Management: Complete all assigned work within required timeframes and established procedures.

Skills

Interviewing

Data analysis

Education

Bachelor's degree

Job description

The Commonwealth of Pennsylvania's Carbon County Assistance Office is hiring an Income Maintenance Caseworker in Lehighton, PA. In this role you determine eligibility for programs like Medicaid, SNAP, LIHEAP, and other supports, guiding customers through the application process and maintaining clear case notes.

You'll complete an 8-week IMSTP training and work 37.5 hours weekly, with potential telework options.