Remote Income Maintenance Caseworker

Commonwealth of Pennsylvania; Wyoming (PA); Hybrid; USD 32,000 - 53,000; Full time

Benefits offered by this job

Telework eligible (part-time)

Job summary

Commonwealth of Pennsylvania, Wyoming County Assistance Office, is seeking an Income Maintenance Caseworker to determine eligibility for various assistance programs and provide guided, timely casework. After completing an 8-week IMSTP training, you will work in an office setting, performing interviews, data entry, and detailed case documentation.

The role emphasizes accuracy, compliance with regulations, and meeting deadlines, with potential part-time telework and a starting salary noted for new

Qualifications

• Four years of experience in interviewing or work requiring the analysis and interpretation of data.
• A bachelor's degree; or
• Any equivalent combination of experience and training.
• Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.

Responsibilities

• Eligibility Review: Evaluate applications and determine eligibility for programs such as financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers.
• Customer Interviews: Conduct phone and in-person interviews to gather information and understand customer circumstances.
• Policy Application: Interpret and apply state and federal regulations to ensure accurate case decisions.
• Data Entry: Enter information into automated systems and perform manual calculations for case processing.
• Case Documentation: Write clear and thorough case comments to record changes and document decisions.
• Deadline Management: Complete all assigned work within required timeframes and established procedures.

Skills

Interviewing

Data entry

Documentation

Customer service

Time management

Education

Bachelor's degree

Tools

Automated systems

Job description

Commonwealth of Pennsylvania, Wyoming County Assistance Office, is seeking an Income Maintenance Caseworker to determine eligibility for various assistance programs and provide guided, timely casework. After completing an 8-week IMSTP training, you will work in an office setting, performing interviews, data entry, and detailed case documentation.

The role emphasizes accuracy, compliance with regulations, and meeting deadlines, with potential part-time telework and a starting salary noted for new