Remote-Eligible Healthcare Account Coordinator

Elevance Health; Atlanta (GA); Híbrido; USD 50.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Merit increases

Paid Time Off

Incentive bonus programs

Medical, dental, vision benefits

401(k) + match

Wellness programs

Descripción de la vacante

A leading health company is looking for an Account Service Coordinator to provide advanced customer service representation for accounts. This role involves interpreting plan benefits, resolving complex claims, and coordinating meetings. Candidates should possess a BA/BS degree and have at least 3 years of relevant experience. The position offers a hybrid work model with flexibility, while ensuring essential in-person training and development opportunities are met.

Formación

• Minimum 3 years of experience managing business operations or customer relations.
• Willingness to travel to worksite and other locations as necessary.

Responsabilidades

• Interpret and support plan benefit design.
• Resolve complex claims and enrollment issues.
• Coordinate open enrollment meetings and client training sessions.

Conocimientos

Customer relationship management

Attention to detail

Organizational skills

Communication skills

Educación

BA/BS degree

Herramientas

CRM systems

Microsoft Office

Descripción del empleo

A leading health company is looking for an Account Service Coordinator to provide advanced customer service representation for accounts. This role involves interpreting plan benefits, resolving complex claims, and coordinating meetings. Candidates should possess a BA/BS degree and have at least 3 years of relevant experience. The position offers a hybrid work model with flexibility, while ensuring essential in-person training and development opportunities are met.