Health Plan Account Coordinator – Client Services

The Elevance Health Companies of California, Inc.; Walnut Creek (CA); Hybrid; USD 64,000 - 100,000; Full time

Benefits offered by this job

Comprehensive benefits

Equity stock purchase

401k contribution

Incentive programs

Job summary

Elevance Health is seeking an Account Service Coordinator in California. The role combines in-office collaboration 1-2 days a week with flexible remote work, supporting advanced customer service for accounts and ensuring accurate enrollment processes.

The ideal candidate has a BA/BS and at least 3 years in business operations or customer relationships; a sales license may be required. The salary range for this posting is $63,756 to $99,792, with standard benefits and a 401(k) plan.

Qualifications

• Requires a BA/BS and a minimum of 3 years of experience managing business operations and/or customer relationship.
• Sales license may be required.

Responsibilities

• Interprets and supports plan benefit design.
• Resolves complex claims, benefit, and enrollment issues.
• Makes routine account visits.
• Coordinates open enrollment meetings, renewal process and training sessions; and on-site facility visits.

Skills

Business operations

Customer relationships

Education

BA/BS

Job description

Elevance Health is seeking an Account Service Coordinator in California. The role combines in-office collaboration 1-2 days a week with flexible remote work, supporting advanced customer service for accounts and ensuring accurate enrollment processes.

The ideal candidate has a BA/BS and at least 3 years in business operations or customer relationships; a sales license may be required. The salary range for this posting is $63,756 to $99,792, with standard benefits and a 401(k) plan.