Remote-Eligible Family Support Specialist I

Commonwealth of Kentucky; Hopkinsville (KY); Sur place; USD 48 000 - 55 000; Plein temps

Résumé du poste

Commonwealth of Kentucky, through the Cabinet for Health & Family Services, seeks a Family Support Specialist I in Hopkinsville, KY. This role handles applications for public assistance, interviews clients, verifies information, and explains program requirements.

Telecommuting may be authorized; the position includes benefits like health and retirement plans. Qualifications include two years (54 semester hours) of college.

Qualifications

• Strong verbal and written communication skills.
• Good customer service skills.
• Good time management and organizational skills.

Responsabilités

• Interview clients, in person and/or via phone, to gather information for applications for public assistance programs.
• Process verification provided by clients to determine eligibility for public assistance programs.
• Explain program requirements to clients, including what information is needed to process their case and program requirements to which they may be subject.
• Identify resources in the community and make appropriate referrals.
• Answer inquiries from clients regarding general program rules as well as case-specific questions.

Connaissances

Verbal communication

Written communication

Customer service

Time management

Organization

Formation

Two years of college or 54 semester hours

Description du poste

Commonwealth of Kentucky, through the Cabinet for Health & Family Services, seeks a Family Support Specialist I in Hopkinsville, KY. This role handles applications for public assistance, interviews clients, verifies information, and explains program requirements.

Telecommuting may be authorized; the position includes benefits like health and retirement plans. Qualifications include two years (54 semester hours) of college.