Remote-Eligible Enterprise Account Lead — Launch & Growth

Dibbs; United States; Remote; USD 110,000 - 160,000; Full time

Job summary

Bastion is hiring an Account Manager to own and grow relationships with its largest enterprise customers from contract through launch and ongoing expansion. You will coordinate with sales, product, engineering, treasury, and compliance to translate customer needs into actionable product requirements.

The role emphasizes ownership of programs end-to-end, executive sponsorship, and proactive risk management, with a strong focus on enterprise-scale success.

Qualifications

• Responsibilities include owning enterprise accounts and driving long-term growth.
• Coordinate with sales, product, legal, and compliance to deliver programs.
• Manage onboarding, program milestones, and executive sponsor reviews.

Responsibilities

• Own Bastion’s relationships with largest enterprise customers from contract to launch and growth.
• Lead end-to-end program management including onboarding, integration support, and security/compliance reviews.
• Set success criteria with executive sponsors and report on volumes, use cases, and SLAs.
• Grow accounts by expanding programs across units and products and managing renewals with legal/commercial teams.

Job description

Bastion is hiring an Account Manager to own and grow relationships with its largest enterprise customers from contract through launch and ongoing expansion. You will coordinate with sales, product, engineering, treasury, and compliance to translate customer needs into actionable product requirements.

The role emphasizes ownership of programs end-to-end, executive sponsorship, and proactive risk management, with a strong focus on enterprise-scale success.