Remote-Eligible Centralized Scheduler (Healthcare)

Select Medical; Palatine (IL); Hybrid; USD 25.000 - 26.000; Vollzeit

Benefits dieser Stelle

Orientation program

PTO & EID

Health insurance

Life insurance

Prescription coverage

401k with company match

Disability coverage

Family medical leave

Zusammenfassung

Rush Physical Therapy in Palatine, IL is seeking a full-time Centralized Scheduler to create an exceptional first experience for patients. The role offers hybrid work after 90 days of on-site training, with a schedule Mon-Fri, 9:00 a.m. – 6:00 p.m. and compensation ranging $18.00–$19.00 per hour.

The position emphasizes accurate scheduling, teamwork, and effective coordination between patients, providers, and staff. Join the team to support rehab services across locations.

Qualifikationen

• Experience in healthcare scheduling, customer service, or a call center environment.
• Excellent communication and interpersonal skills.
• Strong attention to detail and commitment to accuracy.
• Ability to multitask, stay organized, and adapt to changing needs.
• A positive, patient-focused mindset.

Aufgaben

• Work as a team to ensure the office is working efficiently and that all calls are made promptly to potential patients and referral sources.
• Responsible for accurate procedure scheduling.
• Effectively communicates with patients, families, healthcare team members, the time of visit, visit expectations, facility directions, and web address to access New Patient paperwork.
• Requests an accurate clinical history as necessary for the exam. Provides instructions and specific preparations to the individual scheduling the procedure.
• Reviews and evaluates scheduled appointments for completeness.
• Assists with the pre-registration process by obtaining demographic and insurance information.
• Receives Physician orders and schedules procedures by both telephone and electronic media.
• Obtains provisional diagnosis, Physician orders, and patient history to substantiate the requested treatment.
• Communicates scheduling concerns to the Center Manager or market leader.
• Communicates scheduled appointments with team members at the center and scans in any supporting documentation.
• Place calls to patients for Prehab scheduling for pre-surgical appointments.
• Work closely with the marketing department for additional opportunities to develop referral sources, as well as reports any barriers to receiving referrals.
• Other duties as assigned.

Kenntnisse

Healthcare scheduling

Customer service

Call center

Communication

Attention to detail

Multitasking

Patient-focused

Ausbildung

High School diploma or GED

Jobbeschreibung

Rush Physical Therapy in Palatine, IL is seeking a full-time Centralized Scheduler to create an exceptional first experience for patients. The role offers hybrid work after 90 days of on-site training, with a schedule Mon-Fri, 9:00 a.m. – 6:00 p.m. and compensation ranging $18.00–$19.00 per hour.

The position emphasizes accurate scheduling, teamwork, and effective coordination between patients, providers, and staff. Join the team to support rehab services across locations.